Job Description
The process involves chatting with consumers while online to assist with a pass code reset for Online Banking (OLB).?
The agent will either assist the customer and provide direction to self-maintenance, or authenticate the customer to provide a temporary pass code.
Ensure that procedures are adhered to
Ensure that SLAs are met?
Ensure that the transaction is processed accurately
Desired Profile
Candidate must have strong written and oral communications skills. Good Customer Focus.
Ability to muli-task effectively and work well under pressure.
Flexible working in Night Shifts.
Typing Speed (Min 30 wpm)
Interested Candidates can walk-in to
Attest Testing Services
5th Floor , Navketan Complex
Opp Clock Tower
Secunderabad
Experience 0 - 3 Years
Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Location Hyderabad / Secunderabad
Keywords customer care associate, customer relations executive , customer care, BPO, ITES, BBO, e - mail support, chat support , fresher
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