Job Description
Competencies Required:
HSC with 6 months of work experience/ Fresh Graduate
Good Written communication skills
Open to flexible hours, night shifts.
Strong understanding of networking fundamentals and databases.
Proficiency with PC workstations, e-mail clients.
Job Profile:
Solving customer queries by providing technical support through chat and e-mail.
To monitor on a day to day basis the incoming tickets
Adding of customer data to the tool, ensuring the data is accurate and appropriate.
Additional Information
Experience : 0 - 5 years
Education : Any graduate, Class 12, Diploma
Job Category: Call Centre, BPO, Customer Service
Job Location : Mumbai
Key Skills: Chat, e - mail, technical support
Job Ref code: WEB120308
Industry: IT Enabled Services
Role: • Technical Support Executive ( voice) • Technical Support Representative (Non- voice)
If you meet the above mentioned criteria, apply online
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